Measuring the Impact and ROI of Virtual Learning

Today it’s essential to ensure that virtual learning improves organizational outcomes. Work-at-home, hybrid work, and travel limitations have caused learning programs to shift to a virtual format. This requires program owners to design and implement virtual learning with desired business outcomes in mind and demonstrate that the virtual learning format works.

Studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning). However, this breakdown can be avoided. To secure the support and funding that virtual learning needs, it must deliver business results. This boot camp explains how designers, developers, providers, and program owners can ensure that technology-based learning will deliver desired results by applying design-thinking principles that focus on delivering application and impact with virtual learning.