ROI Institute Academy ROI Institute Bookstore Blog About Us

Measuring ROI in the Public

July 15, 2025
5:00-11:00 am CT

Register Now

July 16, 2025
5:00-11:00 pm CT

Register Now

Six Hours of Content 

Experience live interaction and engagement between the facilitator and participants, including exercises involving a public sector case study.

ROI Methodology

Learn about the five levels of evaluation, 12 steps in the ROI Methodology, 12 guiding principles, and the value chain for public sector programs.

Calculate the ROI

Design programs to deliver impact and ROI and measure program results at five levels.

Learning Objectives

After attending this session, participants should be able to:

  • Explain the need to show the value of public sector programs.
  • Describe the value chain for public sector programs.
  • Identify the 12 steps of the ROI Methodology®.
  • Design public sector programs to deliver impact and ROI.
  • Measure public sector program results at five levels, including the return on investment.
Download Brochure

Agenda

Welcome and Introductions 

Overview of the ROI Methodology

Break

Collecting Data

Isolating the Effects of Your Programs

Break

Converting Data to Money and Calculating ROI

Break

Putting ROI to Work

Next Steps

July 15, 2025
5:00-11:00 am CT

Register Now

July 16, 2025
5:00-11:00 pm CT

Register Now

Facilitators

Patti P. Phillips, Ph.D., is co-founder and CEO of ROI Institute. She is a driving force in the global adoption of the ROI Methodology and measurement and evaluation to influence organizational change. Her work as an educator, researcher, consultant, and coach supports leaders as they build the capacity to create and deliver value from investments in all types of endeavors. Her work spans private, public, nonprofit, and nongovernmental organizations.

Jack J. Phillips, Ph. D., chairman of ROI Institute, is a world-renowned expert on accountability, measurement, and evaluation. He provides consulting services for Fortune 500 companies and major global organizations and regularly consults with clients in manufacturing, service, and government organizations in 70 countries. The author or editor of more than 100 books, he conducts workshops and presents at conferences throughout the world and has received several awards and honors for his work.